
Gentle Sounds for the Nursery
Steady white noise and gentle lullabies help mask household noise for a quieter nursery.
A Soft Glow for Night Feeds
Dim the light right down for 2am feeds and nappy changes without fully waking baby.
Adjust From the Doorway
Change the sound, volume or light from the app without tiptoeing back into the room.
Gentle Care, Every Stage
Thoughtful essentials for every stage, from pregnancy through the newborn months.
Made For Everyday Care
Soft, practical pieces that make everyday baby care feel easier.
Frequently Asked Questions
Does it need Wi-Fi?
Does it need Wi-Fi?
The app connects over 2.4 GHz Wi-Fi. You can also use the touch controls on the unit itself without the app.
Can I set it to turn off automatically?
Can I set it to turn off automatically?
Yes. Set an auto off timer and a gentle wake up light through the app.
Where should I place it in the nursery?
Where should I place it in the nursery?
Keep it out of baby's reach, ideally across the room, and play sounds at a low, comfortable volume.
Do you offer free shipping?
Do you offer free shipping?
Yes, we ship free on all orders, with no minimum purchase required.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1 to 2 business days and transit times are estimated at 6 to 8 business days after dispatch.
Will I receive tracking information for my order?
Will I receive tracking information for my order?
Yes, once an order ships, tracking details are emailed so delivery progress can be followed.
What is your return policy timeframe?
What is your return policy timeframe?
Items can be returned within 30 days from when the order arrives.
Do I pay a restocking fee?
Do I pay a restocking fee?
There are no restocking fees as long as the item is unused and returned in its original packaging.
What if my item is damaged or defective?
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
How can I contact Maternelle Joy?
How can I contact Maternelle Joy?
Store Address: Navua, Fiji
Store Email: info@maternellejoy.com
Store Phone: +6797600480
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (FJT)
We do our best to reply to your e-mail within 1–2 business days.
